Inmate Email Page 1 Page 2

Executive Overview

The Inmate eMail assists the Department of Corrections (DOC) in their inmate re-entry initiatives by providing inmates with an email-like option to interact with family and friends. Inmate eMail also provides inmates with an opportunity to learn computer and keyboarding skills. The inmates use a very secure messaging application that tightly controls their correspondence; inmates can only send and receive email messages from approved addresses. Unlike typical electronic messaging systems, inmates are not allowed to send or receive any attachments such as pictures or documents.

Inmate eMail significantly reduces the amount of DOC personnel's time required to manage mail and simultaneously enhances DOC's mail monitoring capabilities. First, its built-in keyword search capability automatically marks all emails for review that meet DOC's security criteria, thus eliminating time wasted reviewing benign messages. Second, Inmate eMail reduces the amount of regular inmate mail that is handled by the institution, which in turn reduces the time spent reviewing contents and distributing mail.

Inmate eMail can be deployed centrally from a secure Network Operations Center (NOC) managed by ATG or through the DOC's own data center. When deployed through the ATG NOC, the DOC immediately benefits from a very secure NOC that is tightened and tested for security regularly by internal and external security groups. This hosted environment also benefits the DOC through centralized management, upgrades, backups and operating environments.